Contact Us

Stores, hmv.com, and Social Media Customer Service

For queries relating to Stores, hmv.com, and Social Media, please visit our help pages here: FAQ's

If you can't find the answer to your question, you can email us at customer.service@hmv.co.uk, or call us on 03333 234 754 or 0845 901 1122 (Monday to Friday 9am to 5pm).

 

purehmv

For queries relating to purehmv, please visit the help pages here: FAQs

If you can't find the answer to your question, you can email us at customer.service@purehmv.com

 

hmv Digital (downloads only)

For queries relating to music downloads from hmv Digital, please visit the help pages here: hmv digital help

 

hmv Retail Limited

For general business enquiries not relating to your experience with our stores, hmv.com, purehmv, or hmv digital, please contact our Head Office:

hmv retail ltd
Mermaid House
Puddle Dock
Mermaid House
London
EC4V 3DB