Contact Us

Stores, hmv.com, and Social Media Customer Service

For queries relating to Stores, hmv.com, and Social Media, please visit our help pages here: FAQ's

If you can't find the answer to your question, you can email us at customer.service@hmv.co.uk, or call us on 03333 234 754 (Monday to Friday 9am to 5pm).

For details of the online store FAQs click here

 

purehmv

For queries relating to purehmv, please visit the help pages here: FAQs

If you can't find the answer to your question, you can email us at customer.service@purehmv.com

 

hmv Digital (downloads only)

For queries relating to music downloads from hmv Digital, please visit the help pages here: hmv digital help

 

hmv Retail Limited

For general business enquiries not relating to your experience with our stores, hmv.com, purehmv, or hmv digital, please contact our Head Office:

hmv retail ltd
Mermaid House
Puddle Dock
Mermaid House
London
EC4V 3DB