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How We Use Cookies
Here you can manage your cookie settings via the Your Cookie Preferences section below. You can also view our Cookie Policy which contains information about the specific cookies we use and for what purpose.
WHAT ARE COOKIES?
A cookie is a very small piece of information that a website stores on your browser to save and collect basic information. Many cookies are essential for the operation of our Websites, for example to allow you to make a purchase or create an account with us. Cookies on our Websites are also used to customise certain areas of content just for you and to make your browsing experience faster and more efficient.
Cookie Policy
HOW WE USE COOKIES
Cookies on our Websites are used for the following purposes: To enable you to add items to your shopping basket and purchase them. To enable you to create an account to have information such as order history, or your details remembered for later. To improve the Websites’ usability by saving you time on making a purchase or tracking your order. To analyse the use of our Websites through analytics software such as Google Analytics.
INFORMATION COLLECTED
The cookies on our Websites do not collect any sensitive information such as your name, address, email address, or any other contact details. The cookies our Websites use are split into three categories; Essential Cookies, Performance and Analytics Cookies, and Customisation
ESSENTIAL COOKIES
These cookies perform necessary functions on our Websites. Without them we cannot provide you with basic features and normal website behaviour which you will expect from us. For this reason, you cannot disable these cookies.
| Name | Description | Purpose |
|---|---|---|
| ASP.NET_SessionId | System cookie | This is a temporary cookie file which is erased when you close your web browser. When you restart your browser and revisit our site, the Website will not recognise you |
| CMSCookieLevel | Kentico CMS cookie | These cookies allow the Website to determine what your preferred language is when serving you content |
| .AspNet.ApplicationCookie | Security | Stores the authentication token required to identify a signed in visitor |
| __RequestVerificationToken | Security | Anti-forgery token to help protect against CSRF attacks |
| SID, NID, SSID, HSID, CONSENT, APISD, APISID | Google reCAPTCHA | Recaptcha is used on some of the application's forms to help prevent abuse from automated or malicious systems |
| ai_user, ai_session | System monitoring | Stores data related to the current browsing session to help monitor the health of the application |
| ARRAffinitySameSite, ARRAffinity | System infrastructure | Identifies the server instance that handled the visitor's request so that load across servers can be managed |
PERFORMANCE AND ANALYTICS COOKIES
Performance and Analytics cookies are used to gather statistics and monitor the performance of our Websites.
| Name | Description | Purpose |
|---|---|---|
| _ga, _gid, _dc_gtm_UA-7975044-1 | Google Analytics | Anonymous data is collected and sent to Google Anlytics to help assess the performance of the application. |
| CMSViewMode | Kentico CMS cookie | This cookie is used by the CMS to identify that you are viewing the Website in either live, preview or editing mode. |
CUSTOMISATION, TARGETING AND TRACKING COOKIES
Customisation, Targeting and Tracking cookies record your interactions with our Website to enable the personalisation of content and functionality displayed to you.
| Name | Description | Purpose |
|---|---|---|
| CMSShoppingCart | Kentico CMS cookie | This cookie is used to remember the reference to your shopping basket when making a purchase through the Website. |
| CMSLandingPageLoaded | Kentico CMS cookie | Indicates that the current landing page has been visited |
| scarab.visitor, cdv, scarab.mayAdd | User Tracking cookie | Tracks visitor interactions |
| _br_uid_2 | User Tracking cookie | This is a randomly generated ID that act as unique anonymous identifiers for every browser/device. |
| DSID, id | Advertising | Tracks visitor interactions with advertisements |
| fr, sb, datr, _fbp | Advertising | Tracks visitor interactions with advertisements |
| _gcl_au | Advertising | Tracks visitor interactions with advertisements |
| mid, msclkid, p, pi, ti, uid, vid | Advertising | Tracks visitor interactions with advertisements |
| _hjIncludedInSample, _hjMinimizedPolls, _hjUserId, _hjDonePolls, _hjid, _hjAbsoluteSessionInProgress, _hjFirstSeen | Hotjar | Hotjar is an analytics and feedback tool that we use to understand how our Websites are used and improve usability. Hotjar sets cookies to help us track behaviour across pages and to control visitor polls. The cookies carry no personally identifiable information |
| vsclickref | Affiliate sales | Identifies an affiliate as the source of the visit to the site. Although this is technically a tracking cookie it has been placed under "Essential" because the assumption is that the affiliate program is essential to the business and would be severely affected if this cookie was not set when it was required. |
| HMVMarketingPopup | Marketing subscription | Identifies if the HMV marketing pop-up has been displayed to the user. |
| ku1-vid, ku3-vid, ku1-sid | Klarna | Klarna on-site messaging uses cookies to personalize the experience for shoppers and to analyse the purchase funnel. With the help of cookies, Klarna are able to show the most relevant messaging to shoppers. Klarna also use cookies to understand how the service performs, such as its impact on conversion or average order value, and refine their messaging to improve performance on this website. |
Last updated: 7 October 2021
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